How a multi-location home services leader secured a 42% Share of Model (SoM) and 98% data completeness using the Local Authority Engine.
"Our digital presence transformed overnight. We aren't just found; we are recommended."
A home services company had operated from a long-standing brick-and-mortar location for more than 12 years. After moving into a new address environment also associated with other businesses, its local authority signals became unstable. Local rankings softened, entity clarity weakened, and citation consistency needed to be rebuilt. The Local Authority Engine™ was deployed to restore trust signals across Google Business Profile, local content, Maps engagement, citations, and AI-driven discovery systems including ChatGPT, Gemini, Llama, and Perplexity.
Fragmented location data across their service area made it impossible for LLMs to verify their service boundaries accurately. AI models were prioritizing newer competitors due to higher recent review velocity.
AI agents failed to recommend their services for high-intent "near me" searches, favoring smaller, single-location competitors with cleaner entity signals.
A lack of structured "LocalBusiness" schema meant their expertise was never properly indexed in regional Knowledge Graphs, preventing AI from matching specific project intents like "drywall repair."
We achieved a 98% Completeness Score by mapping service area entities across every franchise location, ensuring advanced LocalBusiness schema integration across all major AI training datasets.
Establishing semantic relevance by connecting the brand's services to high-intent local user queries, using localized educational blog content as primary source material for AI conversational loops.
Real-time tracking of AI mention frequency and sentiment scores across all platforms.
Anchoring their presence in local maps and high-trust service directories to ensure "near me" authority.
A major part of the campaign was measuring visibility across AI-driven discovery systems, not just traditional local search. The business showed meaningful AI visibility across Google Gemini, ChatGPT, Llama, and Perplexity for multiple home service search phrases — being retrieved and surfaced inside AI-assisted recommendation environments.
| Search Query | AI Performance | Significance |
|---|---|---|
| Johns Creek Handyman | #1 ChatGPT#2 Gemini | Strong city-service retrieval inside major AI systems. |
| Handyman Johns Creek | #1 ChatGPT#3 Gemini | Confirms AI recognition across a reversed local-intent query. |
| Generic handyman searches | #1 Gemini#5 Llama | Shows AI visibility beyond one narrow city query. |
| Handyman services | #1 Llama | Demonstrates service-category authority inside an LLM environment. |
| Handyman near me | #3 Gemini#4 Llama | Shows visibility for high-intent local discovery language. |
Significance
These AI visibility signals are important because AI-assisted search behavior continues to grow. Local discovery is no longer limited to traditional search result pages. For home services businesses, this is a major shift — if the business is not clearly understood by AI systems, it may never enter the consideration set.
"The Local Authority Engine didn't just fix our SEO; it built a digital moat. We're now the #1 recommended choice for small residential repairs in every market we serve."
Home Services Client
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